Questions & answers
Your timeshare questions, answered
Here are plain answers to the questions timeshare owners ask us most, about leaving your contract, protecting your credit, recovering money from resale companies, and how our guarantee works.
Can Guardian Group really get me out of my timeshare?
Yes. We legally and ethically terminate timeshare contracts, and our work is backed by a 100 percent money-back guarantee.
Are you a resale company?
No. We don't try to sell your timeshare. We end your contract so the payments and fees stop.
Will this hurt my credit?
Our process is designed to protect your credit. We never advise owners to simply stop paying.
What if I paid a resale company that never delivered?
Our money recovery service works to recoup as much of that loss as possible.
How do I get started?
Call 1-800-755-EXIT (3948), Monday through Friday, 8am to 5pm Central, or send us the short form.
Is Guardian Group a timeshare resale company?
No. We don't try to sell your timeshare. We terminate the contract so you no longer owe anything on it.
Does it matter how long ago I signed my contract?
No. We work with owners regardless of when they signed, how much they owe, or what kind of property they own.
Can I get money back from a timeshare resale company?
Often, yes. If a company took upfront fees and failed to deliver what it promised, there may be ways to recover those funds. We review your case and pursue recovery wherever possible.
Will getting out of my timeshare hurt my credit?
Our process is designed to avoid that. Simply stopping payments can damage your credit; we work through proper channels to protect it.
How long is the timeshare rescission period?
It varies by state, usually between 3 and 15 days after signing. Check your contract for the exact deadline.
Should I pay a resale company upfront?
Be very cautious. Upfront fees with no buyer are one of the most common timeshare scams.
Take the first step
We handle all of the heavy lifting.
It's up to you to make the call. Talk with a real person, Monday through Friday, 8am to 5pm Central.